November every year sees Black Friday come and go, with eCommerce businesses scrambling to cope with the demand. We may not be selling products, but our team have certainly been just as busy!

We've launched our secret marketing weapon to boost customer loyalty, released our integration with Canada Post, revived our Changelog and much more - read on to get stuck in!

Increase repeat orders with Shiptheory 'Handwritten' Notes

Personalization is an invaluable tool when you're trying to attract loyal customers who will make repeat purchases. To make that connection, you need your communication and offers to cut through the noise.

Handwritten notes are great way to add a personal touch to your orders - and have a 99.9% read rate...but it's impractical to produce them at scale, right? Wrong!

Shiptheory users can now generate 'handwritten' notes for every order to include on a label or even import a gift note from your store. Using templates and merge fields, every note can be completely customized based on order, recipient, destination and more.

Want to learn more? Jump on a 5 minute call to find out how this can transform your retention strategy.

November Changelog

Recently, our Account Management and Customer Success team realized something - a lot of our customers weren't aware of new features that had been released on the Shiptheory platform. For example, did you know you can now name shipping rules?

Maybe you did, maybe you didn't - point being, we need to get better at telling you what's new. That's why we've brought back the Shiptheory Changelog, that will run you through all the small changes that our Developers have worked so hard on.

What's new this month includes some new features for Returns Management users, as well as updated functionality for Shopify, Royal Mail and Unleashed!

New Carrier: Canada Post

Canada Post, Canada's primary postal operator, is the latest carrier to integrate natively with Shiptheory! Canada Post was founded in 1867 and has been the go-to for reliable shipping for generations of Canadians, and joins our growing list of carriers servicing North America.

To read more about our new Canada Post shipping integration and how to get started, check out this blog!

Shipping Success Story: WoodBlocX

What can you learn from our latest Shipping Success Story with WoodBlocX?

• How a business struggling to find its feet completely revolutionised its offering for the eCommerce age
• International growth tips from a recipient of the Queen's Award for Enterprise
• How Shiptheory has streamlined their operations and grown with them to help them run operations in 8 countries across Europe
• And how to design and create the garden of your dreams without using power tools! For all of this and more, dive in to our latest case study below!

Learn how WoodBlocX achieved huge international growth with Shiptheory

We're going to MeetCommerce 2022!

The Shiptheory team are heading to Madrid on the 13th December to MeetCommerce 2022 to talk all things eCommerce, shipping and more!

Mark, James and Rita would love to chat with as many of you as possible, so make sure to drop us a message to let us know you’ll be there. It's free for retailers to attend, so if you fancy a little December getaway to Madrid, sign up here!