Integrations

Sales Channels

Reduce costs and boost customer satisfaction with automation-first support that frees your team to deliver conversational and proactive support at internet scale
See all shipping integrations

Over 70 Carriers

Onboard, engage, and activate new customers
See all carrier integrations

Shipping API

Convert more site visitors into paying customers—and grow revenue fast
Explore our Shipping API
popular CARRIER integrations
Royal MailFedExView more
Customers
Scrub Daddy
Read how Shiptheory has helped Scrub Daddy save 4-5 days in manually assigning deliveries.
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Jimmy's Iced Coffee
Read to find out a little more about Jimmy's, and how Shiptheory helps them on their mission to fill up fridges around the world with high-quality iced coffee.
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PetShop.co.uk
The secret sauce is the combination of NetSuite and Shiptheory, to manage all areas of their business and seamlessly ship their orders. Learn how this combination has helped PetShop save £1000s every week.
Watch now
View All Customer Success Stories
Pricing
Blog

Meet The No-Nonsense Ecommerce Experts Recommended By Your Carrier

Meet the Team

JAMES

Co-founder | Development Lead
James has spent the past 15 years looking for ways to automate away friction for online retailers. After breaking into the UK eCommerce space in 2006 with a series of popular shipping integrations, James went on to co-found Shiptheory in 2015, and the rest is history.

MARK

Co-founder
Mark co-founded Shiptheory in 2015 with his brother James, and currently handles new business and customer strategy, making sure the whole Shiptheory team is working in harmony.
RITA
Head of Partnerships
JOSH
Senior Account Manager
JOE
Product Owner
MIKE
Development Team
Leader
RUPERT
Customer Support Team Leader
ROB
Partnerships Manager
LUKE
Developer
DAN
Developer
SIMON
Developer
SAM
Customer Support
HENRY
Customer Support
HARRY
Customer Support

The Shiptheory Mission

First, the bad news: shipping is as boring and complex as it is mission-critical to online retailers.
The good news is you have just stumbled on a niche group of seasoned eCommerce shipping experts that love nothing better than automating the ship out of it!

Customers First. Clicks Last.

The Shiptheory mission is to remove as much friction and manual touchpoints from your fulfilment process as possible. We work closely with our users to make sure we are solving real issues with the functionality we build into the platform.

Our customer-centric, collaborative approach to building Shiptheory has enabled us to create a best-in-class shipping management platform that is directly recommended by some of the world's best carriers, like Royal Mail, FedEx, DPD, and more.

Don't believe us? Ask your carrier about us, or google Shiptheory reviews.

Our Values

  • When you work with Shiptheory, you work with real people. Real people with values.
  • We're open & honest with each other, our users, and ourselves.
  • We move freely and take care to balance our work with what matters most to us in life.
  • We constantly look for opportunities where we can level up individually and as a company.
  • We are responsible. We won't waste your time or take risks with your business.

Get started today for free

Our offices

Miami, US

1970 NW 129th Avenue,
Suite 101 Unit 1, Miami
FL 33182
USA

+1 (629) 6666 726

Bristol, UK

7th Floor - East (Programme)
All Saints Street
Bristol
BS1 2LZ

+ 44 11 7403 4313