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We are proud to be a Royal Mail Approved Integrator and work closely with the Royal Mail Integrations Team to provide the best possible shipping experience for our mutual customers.

Royal Mail Shipping Integration by Shiptheory

Integrate your Royal Mail Online Business Account with Shiptheory and ship smarter, faster, save time, and remove friction.
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FULLY INTEGRATING ROYAL MAIL WITH ...

Integrate the world's top ecommerce platforms like Shopify, Magento, Brightpearl, WooCommerce, and more, directly with your Royal Mail Online Business Account.
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Frequently Asked Questions

Common Royal Mail Shiptheory questions answered.
  • Q: What do I need to get started?

    A: You need a Shiptheory account, which is free if you ship less than 100 orders per month. You will also need to have a Royal Mail OBA (Online Business Account). If you do not yet have an OBA with Royal Mail, you can apply for one from Royal Mail here. It only takes 2 minutes to connect your Royal Mail OBA and Shiptheory accounts. This guide will get you up-and-running booking shipments in no time!

  • Q: Will my labels show in the OBA?

    A: Shiptheory bills any labels created by you to your Royal Mail OBA account. Each time you create a Royal Mail manifest in Shiptheory, a new bill will be added to your OBA account that will show you a break down of what services you used and how much Royal Mail charged you.

  • Q: I do not have an OBA account. Can I use Shiptheory?

    A: Yes. If you are already shipping with Royal Mail, you can activate your OBA Account here. If you are not already shipping with Royal Mail, you will need to create an account before using Shiptheory.

  • Q: How much does it cost?

    A: If you ship less than 100 orders a month with just one carrier, Shiptheory is free! For a full list of our packages, check our pricing.

  • Q: Can I use a bar code scanner with Royal Mail?

    A: Yes, Shiptheory supports the use of bar code scanners to print Royal Mail shipping labels on demand. Plus, with our app, you can turn your mobile device into a barcode reader.

  • Q: How do I print Royal Mail labels from Magento or WooCommerce?

    A: Connect your Shiptheory account to your sales channel, such as Magento, WooCommerce, Shopify, eBay, etc. Then, carry on shipping orders as normal in Magento, Shopify, WooCommerce, eBay, etc. A Royal Mail label will be created, and the tracking number will be automatically attached to the order and emailed to the customer.

  • Q: Can I print PPI Labels?

    A: Yes. Shiptheory can produce labels for all Royal Mail services, including PPI labels.

  • Q: Will my orders upload into Click & Drop or DMO?

    A: No. Shiptheory connects directly with your OBA account. You no longer need to use Click & Drop or DMO.

  • Q: What ecommerce integrations can I connect Royal Mail with?

    A: You can connect your Royal Mail account with the e-commerce packages above. These include Brightpearl, Magento, Squarespace, Shopify, BigCommerce, Etsy, WooCommerce, eBay, and more.

  • Q: Can I print integrated labels for my Royal Mail orders?

    A: Yes. With Shiptheory you can print Royal Mail shipping labels and customer invoices on a single sheet of paper. The integrated labels option allows you to build a custom page template that features your shipping label in a design of your choosing. For more information please read this guide.