September 2020 Update


Much hard work has been going on at Shiptheory’s headquarters this summer. Our technical team has worked diligently to provide our customers with new features, an updated reporting suite, and a brand-new channel integration.

Scroll down to find out more!

3dcart Integration


We are delighted to announce that Shiptheory now integrates fully with 3dcart.

Founded in 1997, 3dcart is a complete and robust e-commerce platform designed to help online store owners thrive in a competitive market. With hundreds of features built directly into its software, business owners can effectively create, operate, and maintain a successful online store with ease and efficiency.

Suppose you want a simple yet powerful e-commerce solution that will put your brand in the spotlight, and to streamline your e-commerce fulfilment all at the same time.

In that case, Shiptheory's integration with 3dcart is the perfect solution!

Connect your 3dcart store to Shiptheory and gain access to powerful shipping automation.


Shiptheory’s intelligent shipping rules engine allows you to automate your 3dcart shipping process based on a combination of weight, value, destination, contents of your orders, and more.

Shiptheory's shipping platform imports your orders from your 3dcart store seamlessly and prints shipping labels automatically while sending the shipment tracking information back to your 3dcart store and customers, moments after an order is complete.

Shiptheory allows the processing of your 3dcart orders from a single platform that offers multiple-user support, advanced reporting features, and an excellent customer support team. Shiptheory automatically updates your 3dcart online store as soon as you ship or complete an order, so there is no need to log in to various platforms to keep everything in sync.

Gift messages on Magento 2 and Shopify's integrated shipping labels

With Shiptheory you can print shipping labels and customer invoices on a single sheet of paper. The integrated labels option allows you to build a custom page template that features your shipping label in a design of your choosing.

Now it is possible to download gift messages from your Shopify and Magento 2 stores and add them to your integrated shipping labels template.

Bank holiday shipping with DHL Parcel UK

By default, you won't be able to ship with DHL Parcel UK (ex UK Mail) on a bank holiday. Instead, the collection will be pushed to the next available working day. However, you can get in contact with your DHL Parcel UK account manager and ask them to enable the deferred API on your account.

Once this is enabled, you will be able to ship with DHL Parcel UK on bank holidays with domestic bagit/parcel services.

(International bagit/parcel services are not available on bank holidays).

Reporting: Separate multiple instances of the same courier or channel

Shiptheory's in-depth reporting suite allows you to gain complete insight into your shipping costs, efficiency, and history and quickly identify where your orders are coming from and how these orders are being shipped.

Our new update delivers an additional level of detail in your reports:

Now, our reporting suite automatically generates reports for each individual instance rather than adding them together under the same name when a customer has multiple accounts with a courier or sales channel.

Here at Shiptheory, we firmly believe that strategic business decisions are made easier with accurate, real-time logistics data. Our updated reporting suite gives you the vital decision-making data you need to spot cost reduction and customer service improvement opportunities ahead of your competition.

Automatic printing order flowchart

Last but not least, Shiptheory can now be configured to automatically print shipping labels directly to your label printers at a carrier level, channel user level*, shipping rule level, or through the dashboard manually.

The order in which Shiptheory selects what printer to use first is illustrated in the following chart:

* Channel user level printing is not supported by all channels as some channels do not provide data on which user is processing the order.

If you have any queries regarding the above integrations and updates, please do not hesitate to reach out to support. We are more than happy to give you a hand to get these up and running.

Otherwise, create a free Shiptheory account and start shipping smarter and faster today!

Stathis Kampylis

Marketing and Communications Coordinator at Shiptheory