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Connect to domestic, international and pallet couriers and print shipping labels, customs documentation and tracking within seconds.
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Customers
Scrub Daddy
Read how Shiptheory has helped Scrub Daddy save 4-5 days in manually assigning deliveries.
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Jimmy's Iced Coffee
Read to find out a little more about Jimmy's, and how Shiptheory helps them on their mission to fill up fridges around the world with high-quality iced coffee.
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PetShop.co.uk
The secret sauce is the combination of NetSuite and Shiptheory, to manage all areas of their business and seamlessly ship their orders. Learn how this combination has helped PetShop save £1000s every week.
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Blog
  • Shiptheory

Brightpearl recent missing shipments

Recently you may have found some shipments not coming into Shiptheory or long delays in them showing up from Brightpearl.
This has been due to an upgrade that Brightpearl have done to improve their webhooks.

Webhooks are the events that get triggered in Brightpearl, which inturn send the goods out notes to us.

The upgrade has created a bit of a backlog(delay) of requests on Brightpearl's side, but they are currently clearing the queue as I write this and everything should be back to normal shortly.

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