Integrations

Sales Channels

Reduce costs and boost customer satisfaction with automation-first support that frees your team to deliver conversational and proactive support at internet scale
See all shipping integrations

Over 70 Carriers

Onboard, engage, and activate new customers
See all carrier integrations

Shipping API

Convert more site visitors into paying customers—and grow revenue fast
Explore our Shipping API
popular CARRIER integrations
Royal MailFedExView more
Customers
Scrub Daddy
Read how Shiptheory has helped Scrub Daddy save 4-5 days in manually assigning deliveries.
Watch now
Jimmy's Iced Coffee
Read to find out a little more about Jimmy's, and how Shiptheory helps them on their mission to fill up fridges around the world with high-quality iced coffee.
Watch now
PetShop.co.uk
The secret sauce is the combination of NetSuite and Shiptheory, to manage all areas of their business and seamlessly ship their orders. Learn how this combination has helped PetShop save £1000s every week.
Watch now
View All Customer Success Stories
Pricing
Blog

Shipping Success Stories

Discover how companies around the world use Shiptheory to grow their business, reduce costs and increase customer satisfaction through best-in-class shipping automation.

Learn More

Temple Cycles interview

"We ship across the world as well as the UK, so being able to have different shipping options for both domestic and worldwide shipping. It really makes our lives so much simpler."

Q: Give us a little background on the Temple Cycles story, what you do, where you started, what makes you different and how you got to where you are today.

We've got really humble beginnings. Our founder, Matt, started the business while at university, upgrading and renovating classic British ration frames from the sort of 70s and 80s. He saw a gap in the market for new frames - made in the same classic style, but with up to date geometry and materials. So after that initial brainwave, the first Temple Cycles was born.

That was around 2014, and since then, we've expanded so much that we've had to move - three times! We've got a big workshop team, where all bikes are hand-assembled in the UK, and we've also got our own London store.

Q: What challenges have you faced, growing from a small business to the size you are now?

Q: How does Unleashed help your business?

We were getting to the stage where our spreadsheets were too complicated. We have one spreadsheet to control stock, one to control our order flow and one because our bikes are very customisable. Although we have a standard range, you can customise what grips, accessories and colours you want. So very quickly you end up with thousands of variations of the same 12 or so bikes.

With Unleashed, it's very easy to see and control the order process. Linking our Shopify Store to unleashed allows us to see exactly what options a customer has chosen, we can see what stock levels that that affects, and can also then assign different statuses as the bike goes through the build process downstairs.

Q: Where does Shiptheory come in?

We had Unleashed first, and in the early days, we were able to manually enter all of our shipping details into various platforms and use different shippers to get bikes out the door. As we've grown as a business, the volume of bikes we're moving has grown dramatically. So we needed a solution that was basically a one stop shop. We trialled a number of different companies software, but in the end we went with Shiptheory.

It works seamlessly with Unleashed - as soon as we've completed an order in Unleashed it pops up immediately in Shiptheory, carrying all the information across and making life for us much easier. We ship across the world as well as the UK, so being able to have different shipping options for both domestic and worldwide shipping. It really makes our lives so much simpler.

Q: You mention you tried some other solutions - what makes Shiptheory better than the competition?

I think it was mainly the ease of using Shiptheory. Onboarding and setup was very uncomplicated, there were no awkward APIs to install...it was a very seamless integration with Unleashed. As we were already leaning heavily on Unleashed, we really needed something that would work very well with it, and so far we've had nothing but good things to say about Shiptheory!

Q: You have partner stores in France, Germany, Switzerland - even Indonesia! How do you manage your international shipping?

Q: Have you got a rough idea of how much time you are saving?

So when it comes to building bikes, if we turn out, say 20 bikes a day, you're looking at savings of up to a half hour per bike, which is a massive saving for us. It allows us to be more efficient in other areas as well.It's freed up loads of the operations teams time, in order for us to then look at, look ahead at where the business is going, which is, is exactly what the operations team should be doing. It's allowed us to empower some of the workshop staff so that they can take ownership of certain processes. Without it, we we'd still be doing lots of stuff very manually.

Q: Would you recommend using Unleashed and Shiptheory?

Ready to join our list of happy customers?

Register for free and revolutionise your shipping today!
Book a Demo