Integrations

Sales Channels

Reduce costs and boost customer satisfaction with automation-first support that frees your team to deliver conversational and proactive support at internet scale
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Over 70 Carriers

Onboard, engage, and activate new customers
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Shipping API

Convert more site visitors into paying customers—and grow revenue fast
Explore our Shipping API
popular CARRIER integrations
Royal MailFedExView more
Customers
Scrub Daddy
Read how Shiptheory has helped Scrub Daddy save 4-5 days in manually assigning deliveries.
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Jimmy's Iced Coffee
Read to find out a little more about Jimmy's, and how Shiptheory helps them on their mission to fill up fridges around the world with high-quality iced coffee.
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PetShop.co.uk
The secret sauce is the combination of NetSuite and Shiptheory, to manage all areas of their business and seamlessly ship their orders. Learn how this combination has helped PetShop save £1000s every week.
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Blog

Shipping Success Stories

Discover how companies around the world use Shiptheory to grow their business, reduce costs and increase customer satisfaction through best-in-class shipping automation.

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gloveglu interview

"Suppose we didn't have Shiptheory in place. We would still have one person spending 4 hours each day, 28 hours a week, just processing and sorting orders manually."

Paul Sherratt
Founder and CEO

Q: Give us some background on the gloveglu story, what you do, and where you started

After working in the sports industry for 30 years, the gloveglue story begins with me and one of my friends who thought...what if there was a spray which made goalkeeping gloves grippy? After six months of testing and ideas, we developed a revolutionary product, gloveglu, which we launched in 2012. We have now created a new category in goalkeeping and glove keeping.  

Q: Who and where do you sell these products?

Q: What were you doing before Shiptheory?

When we first started, we created all our labels around the kitchen table; we still had a very clunky back-end process to get the shipping information to DPD, DHL, or the multiple carriers we used. It was becoming a confusing and ominous task. If we didn't have Shiptheory in place. I imagine we would still have one person spending 4 hours each day, 28 hours a week, just processing and sorting orders manually. 

Q: Where does Shiptheory fit into your workflow?

Q: What makes Shiptheory different from other solutions?

The biggest plus for us was not just the product it was the customer care we had creating the rules. Its refreshing to pick up the phone and have someone guide you through and onboard you within minutes, much quicker than I could have done on my own. 

Q: What's the best part about Shiptheory?

Q: When did you first get set up with Shiptheory?

We got set up around three years ago; it was a no-brainer to start using it immediately. We played around with the rules with our account manager, selecting weight and parcel size for specific carriers. At the time, we were also onboarding with Shipstation to compare solutions fairly. Shipstation didn't give us the same level of customer care Shiptheory did. 

At the end of the day, sometimes you have a load of questions and want to speak to a human being; Shiptheory has always been able to answer the phone within a couple of minutes. The ongoing support we have received is just excellent. 

Q: Would you recommend Shiptheory to other sports brands?

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