Features

Automation & Integration

Reduce response times and resolve issues immediately with powerful AI chatbots and custom bots

International Shipping

Deliver conversational support seamlessly across our Messenger, email, SMS, and more

Real-time Shipping Metrics

Get all of your tools, data, reporting, and apps working together as one

Returns Management

Save your team time by solving your customers’ problems before they contact you

GO DEEPER

Carbon offsetting your shipments In Parcel marketing tools

Integrations

Sales Channels

Reduce costs and boost customer satisfaction with automation-first support that frees your team to deliver conversational and proactive support at internet scale

See all shipping integrations

Over 70 Carriers

Onboard, engage, and activate new customers

See all carrier integrations

Shipping API

Convert more site visitors into paying customers—and grow revenue fast

Explore our Shipping API

Popular integrations

Shopify Magento NetSuite View more

popular CARRIER integrations

Royal Mail FedEx View more

Customers

Scrub Daddy

Read how Shiptheory has helped Scrub Daddy save 4-5 days in manually assigning deliveries.

Jimmy's Iced Coffee

Read to find out a little more about Jimmy's, and how Shiptheory helps them on their mission to fill up fridges around the world with high-quality iced coffee.

PetShop.co.uk

The secret sauce is the combination of NetSuite and Shiptheory, to manage all areas of their business and seamlessly ship their orders. Learn how this combination has helped PetShop save £1000s every week.

View All Customer Success Stories

Contact

Call Us

+ 1 629 6666 726

+ 44 11 7403 4313

Shipping Automation Success Stories

Discover how businesses are scaling with Shiptheory’s shipping automation. These success stories highlight how brands streamline fulfilment, eliminate manual processes, ship up to 10x faster, and reduce costly errors.

Cut Costs with Full Automation

Ship 5-10X Faster and Reduce Manual Errors

Unmatched Support from Real Shipping Experts

Excellent

Excellent

What customers say about us

"If we got bombarded with 5,000 orders, it would probably take me 4-5 days to assign all those boxes and create all those batches. Now, I don't touch them at all."

Michael Caruso, eCommerce Manager

"I know it doesn't sound like much, but if you're saving 10 seconds per order and you're doing a few thousand orders a day, it ends up being the equivalent cost saving of over £10,000. So going for Shiptheory wasn't really a hard decision for us."

Adam Taylor, Founder and CEO

'It’s as if a magic wand has been waved over our shipping processes…I can't envision running our operations without Shiptheory now."

Alice Papiransky, Managing Director

"Shiptheory has proven to be an incredible way for us to better service our customers and community. I really do enjoy Shiptheory"

Lance o Brien, Founder & CEO

Why Customers Choose Shiptheory

Shipping Experts

Get fast, reliable help from real shipping experts via live chat, email, or phone.

Innovative Technology

Connect effortlessly with 100s of global carriers, e-commerce platforms, and ERPs — all built and maintained in-house.

Reduce Cost

Automate shipping rules and label creation to cut costs, save time, and eliminate manual mistakes.

Customer Success Stories

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Ready to Elevate Your Shipping Story?

Talk to our team and see how Shiptheory can automate your fulfillment.