The Shiptheory mission is to remove as much friction and manual touchpoints from your fulfilment process as possible. We work closely with our users to make sure we are solving real issues with the functionality we build into the platform.
Our customer-centric, collaborative approach to building Shiptheory has enabled us to create a best-in-class shipping management platform that is directly recommended by some of the world's best carriers, like Royal Mail, FedEx, DPD, and more.
Don't believe us? Ask your carrier about us, or google Shiptheory reviews.
When you work with Shiptheory, you work with real people. Real people with values.
We're open & honest with each other, our users, and ourselves.
We move freely and take care to balance our work with what matters most to us in life.
We constantly look for opportunities where we can level up individually and as a company.
We are responsible. We won't waste your time or take risks with your business.
Co-founder | Development Lead
James has spent the past 15 years looking for ways to automate away friction for online retailers. After breaking into the UK eCommerce space in 2006 with a series of popular shipping integrations, James went on to co-found Shiptheory in 2015, and the rest is history.
Co-founder | Operations Lead
Mark co-founded Shiptheory in 2015 with his brother James, and currently handles new business and customer strategy, making sure the whole Shiptheory team is working in harmony.
Head of New Accounts
Head of PartnershipsSpotlight
Customer Success Manager
Customer Support Team LeaderSpotlight
Development Team Leader
Marketing Communications Executive
Product Owner - Returns Shop
Live Chat Support