August 2021 Update


July has been another extremely productive month here at Shiptheory! We have added a brand-new integration: Exact Online DE, new IOSS functionality, and introduced plenty of new features and updates to our services.

Scroll down to find out more!

New integration: Exact Online DE

We are delighted to announce that Shiptheory now integrates fully with Exact Online DE!

Founded in 1984, Exact is the market leader in financial and business software. Exact software is designed for ambitious wholesale companies looking to gain a foothold in the international market and offers an integrated solution for your company’s financial accounts and logistical processes.

Shiptheory fully integrates with Exact Online UK and Exact Online DE to automate your shipping process. Exact Online shipping labels and customs documentation are automatically printed and ready to ship to your customers, seconds after a sale.

Fulfil orders on your website, e-commerce channels, or online marketplaces such as Magento, Shopify, WooCommerce, eBay, Amazon, etc., as you would normally do and let Shiptheory's intelligent shipping rules engine take care of the shipping.

IOSS Updates

From 1 July 2021, VAT charged at the point-of-sale for products up to EUR 150 shipping to the EU can be declared and paid via a new submission, the Import One Stop Shop (IOSS).

For the last few months, we are working hard to ensure full compatibility of Shiptheory with IOSS. Shiptheory can automatically pass your IOSS number to your carrier when booking an EU shipment, but to do so, you have to add your IOSS number(s) to your Shiptheory account.

We provide several ways for you to do that. For more information on how to add your IOSS number to your Shiptheory shipments, please read this guide.

Carriers that support IOSS numbers

We work closely with our carrier partners to ensure that when a carrier starts to support IOSS, Shiptheory will be able to automatically send your IOSS number to them when booking an EU shipment with a total value up to 150 EUR.

As more carriers update their APIs to accept IOSS numbers, we will update our integrations accordingly.

For a detailed list of carriers that support IOSS so far, please read here.

Setting up IOSS shipments limits

If your shipments have their value set in EUR, then Shiptheory will send all EU shipments with a value up to 150 EUR with an IOSS number (if one is available) to your carrier.

If the value of your shipments is not in EUR, you have to set an equivalent limit for other currencies in Shiptheory’s IOSS Shipment Limits field.

For example, if you set a limit of 135 for the currency GBP, all shipments with a value below £135 will be sent with an IOSS number (if one is available) to your carrier.

Important: Each currency you trade in will need to be added separately.

You can set a IOSS Shipment Limit for a new currency in just a few steps. Just follow this guide.

Reviewing your IOSS Shipments

For any EU orders downloaded to Shiptheory where we cannot verify their IOSS status, either because the shipment currency is not set in EUR or you have not specified a currency threshold for the shipment currency, you can choose to mark the shipment as needing approval.

This option can be found in the advanced section of the IOSS Settings page.  

Assign specific printer to individual users

Each user in Shiptheory can now specify a default printer that will be used when booking shipments. The default printer can be assigned either when creating a new user or editing an existing user.

After assigning a printer to a user, when that user manually books or rebooks a shipment in with a carrier through the Shiptheory dashboard, the label will be automatically sent directly to the assigned printer, overwriting any channel-specific printer setup rules.

Other additions of note that we implemented in the last month:

Integrated labels: Allow to print shipping label on a separate sheet

You can now select to have the courier shipping label print out onto a separate page from the rest of the integrated label template. For more information, read here.

eBay: IOSS & Other Tax Numbers Support

Shiptheory can now automatically pull IOSS number and other Tax numbers from your eBay account.

Amazon: IOSS support

Shiptheory can now automatically pull IOSS number from your Amazon account.

Seller Dynamics: Return Customs Documentation

Up until now, Shiptheory returned just the shipping label to Seller Dynamics. Now we can also send back CN22 and CN23 forms, as well as commercial invoices for international shipments.

DX: SKU list instead of shipping reference on shipping labels

You are now able to use a SKU list instead of the shipping reference on your DX labels.

Magento 2: Tracked Royal Mail numbers

You can now select from your Magento 2 advanced settings to only send tracked Royal Mail numbers back to your Magento account.

Magento 2: Change the path to the shipping method

By default the shipping method is pulled from the shipping_description field in the data located via the path: order.shipping_description. Now you can change the path to the shipping method from the ‘Path to Shipping Method’ box in your Magento 2 settings. For more information, read here.

If you have any queries regarding the above new features and updates, please do not hesitate to reach out to support. We are more than happy to give you a hand to get these up-and-running.

Otherwise, create a free Shiptheory account and start shipping smarter and faster today!

Stathis Kampylis

Marketing and Communications Coordinator at Shiptheory