Shiptheory's COVID-19 Continuity Plan


The outbreak of COVID-19 has created a crisis of unprecedented magnitude and our hearts go out to those suffering the physical, psychological and financial effects that are impacting so many of our lives and the lives of our loved ones.

While consumers look online to order essential supplies, retailers and logistics companies are being pushed harder than ever before. The Shiptheory team will continue to work, albeit remotely, to ensure our retailers and logistic partners are supported and our own infrastructure is monitored and maintained.

As events unfold and government advice changes, the logistic world is responding, rapidly changing standard operating procedure in order to keep the public and staff safe. We are in regular contact with our partners to bring you the most up to date information regarding changes to deliveries, which you can find in our COVID-19 Shipping News blog post.

If you have questions or need help during this challenging time, please reach out to our support team, who are available on live chat, telephone and email.

Meanwhile, we will continue to work to do all we can to ensure we are in the best possible position to backup your business.

Stay safe, remain responsible and look out for those around you.

James Mikkelson, Shiptheory Co-Founder, and the rest of the Shiptheory team.