July at Shiptheory has seen us make some crucial updates to our new dashboard functionality, as well as the release of our hotly-awaited integration with HIVED, advice on if paid returns is the future for your eCommerce store and more!

New Dashboard Changelog

Hopefully some of you have already been trying out our new and improved dashboard and customising with tabs and filters to make it fit your business operation perfectly. Sooner or later customers will be able to set the new dashboard as their default option.

We thought this was the perfect time to share our changelog for the dashboard, covering the biggest new features we've added all the way down to small, quality-of-life changes. Read on to find out how to make the most of your new Shiptheory dashboard.

The End of Free Online Returns in eCommerce?

Boohoo have become the latest retailer to begin charging for their online returns, following Zara and Next in what seems to be an increasing shift towards a paid returns model for eCommerce.

We examine whether you should be charging for online returns, if the paid model is the future for all eCommerce stores, and different returns management solutions that could be the right fit for your business.

New Integration: HIVED

As teed up in our last newsletter we now integrate HIVED, who describe themselves as an innovative mass-market parcel delivery network fit for the 21st century - affordable, great service and 100% emission free.

With its new delivery operating system and process innovation, HIVED is helping companies massively reduce their carbon footprint without compromising affordability or convenience. If you're looking for a reliable, emission-free carrier, learn more about our HIVED integration here.

Partner Spotlight: Katana

This month, we're shining a light on one of our wonderful partners, Katana! Katana is an ERP software is a rapidly becoming a favourite for businesses of all sizes. The Shiptheory and Katana teams have been working closely together to ensure that our software works seamlessly together to improve our customers' operations.

Learn more about how Katana works with Shiptheory from some key players at Katana, as well as how Sylmasta are thriving using both Shiptheory and Katana after requesting the integration!

Team Spotlight: Luke

Our team spotlight for this month is Luke Norris, who is a real Shiptheory success story. Joining as an apprentice, Luke has progressed through the support team and is now well on his way to achieving his goal of becoming a developer. You can find Luke's full Team Spotlight interview here.

Lightning 50: Last Chance!

The deadline is closing in for applications for Brightpearl’s Lightning 50 ⚡ The deadline is August 26th to get the recognition you deserve for thriving during the pandemic era! Is it your brand’s time to shine? Sign up now! Sign up before it's too late!